I hired Matt and Five One Eight at the suggestion of our realtor to assist with getting the house ready for sale. The biggest project was rebuilding the previously refinished portion of our basement, which my sons had more or less destroyed. Most of the other items on our punch list were relatively minor: the sort of niggling things that most homeowners just live with (faulty door knobs, cracked tiles, etc.). Matt was extremely responsive from the get-go, responding to my initial inquiry right away and setting up a time for an estimate within 24 hours. This is, in my experience, extremely rare, particularly for smaller (sub 10,000 dollar) projects.
His responsiveness and attention to detail continued throughout the job. Every night, he emailed with an estimated time of arrival for the following day, and always let me know which jobs they planned to tackle so that I could plan ahead. With a family and dog, it is extremely helpful to know who will be where when, which many contractors do not seem to grasp fully.
Matt's experience showed in his creative and cost-saving solutions to several of our problems. For example, to ensure a perfect match for missing tile in our 1950s bathroom, he used a few that he removed from under the toilet.
With regard to pricing, I may have been able to find a cheaper contractor if I'd been willing to wait or go with an unlicensed contractor. However, Matt's pricing was definitely fair/ballpark, and it is hard to put a price tag on trust, reliability, and efficiency. I was happy to pay the amount charged, and would happily hire FiveOneEight again.
West Towson, MD